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Employee Basics

Employment

There are a few things that we must say about employment with this company.

  1. You are valued.
  2. The accuracy of information that you have given about yourself is very important. If at any time it is discovered that something has been misrepresented, falsified or omitted during the hiring process we do reserve the right to not continue with employment based on these findings.
  3. We choose not to employ anyone who is considered a minor in the state in which they work.
  4. Under Federal law all new hires must produce original documentation establishing their identity and right to work in the United States within the first 2 days of employment. We participate in EVerify; should you not be able to present this information or if a Non-Confirmation is received, by law we will not be able to continue employment.
  5. Your employment with this company is considered “at-will”. This means that you or the company have the right to terminate employment at any time with or without notice or cause.  There are no contracts or promises from either party. Changes to job duties, titles, wages and benefits can be made at any time. At no time shall anyone working at this company have the authority to create any sort of guarantee or contract of employment on behalf of the company.
  6. We are an equal opportunity employer and celebrate diversity in the workplace. Harassment or discrimination towards coworkers, residents or vendors will not be tolerated. For more information on these policies please refer to the Legal section of this handbook.
  7. The additional benefits and contributions that are offered by this company are not a part of any compensation paid for services rendered so if a benefit or contribution is offered but not taken it does not pay out and become a part of your pay.

Dress Code

When you came in for the interview you made sure that you were presentable. We expect for you to continue with that image. During business hours Monday through Thursday you are to dress in business attire. We do allow you to dress down on “Casual Fridays”, but that does not mean you can come to work in pajamas or sweatpants. Please follow the guidelines below to adhere to our dress code.

Employees must maintain an acceptable level of hygiene. Employees can exhibit good personal hygiene at work by: 

Do

Don’t

Office Staff – Business casual attire is worn Monday through Thursday, jeans are permitted Friday only. T-Shirts are not allowed and all shirts must have sleeves, unless wearing a cardigan or blazer; they also must not be low cut or v necked. Leggings do not qualify as dress pants. Leggings are permissible if worn with a dress or long tunic that reaches your mid-thigh. Athletic wear is not permitted (ex. yoga pants). Flat dress shoes or heels are acceptable, sandals and tennis shoes are not. Flip flops are NOT permitted at any time.

After completion of the 90-day probationary review, office employees will receive a voucher to purchase Capstone branded gear. We recommend purchasing items such as cardigans, so that they can be worn over work appropriate attire. Office employees may purchase items at any time on the store front. After 6 months of employment, you are expected to wear Capstone branded items at least 3 times a week. Failure to do so may result in disciplinary action. Capstone Store Front

Maintenance Staff – You will receive 3 grey polos at the start of your employment and will sign the polo and uniform agreements during onboarding. After completion of the 90-day probationary review, you will receive 3 navy shirts with the Capstone logo on them, and 5 pairs of pants from Cintas. Maintenance uniforms are to be worn daily. They help to identify you as an employee to our residents. If at any time these need to be replaced, sizes need to be changed, or there are any issues, please notify your supervisor. For safety reasons we ask that you not wear shorts, and you always wear closed toe shoes. At the end of your employment, all company issued uniforms must be returned, failure to do so will result in a deduction for full cost from your final paycheck. Prior to receipt of your uniforms, you will need to wear your polos and non-baggy work pants. Proper PPE appropriate for your work environment, such as work boots (steel-toed/skid resistant), is required at all times. If you are unsure if your PPE is sufficient, please reach out to your supervisor, Regional Manager, or Regional Maintenance Supervisor. Company ID badges are to be worn at ALL times by maintenance.

Should you come to work wearing any type of inappropriate clothing you will be sent home without pay to change. If you have to question it, don’t wear it!

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Relationships

Relationships in the workplace are great. After all social connections help to build teams. Unfortunately, these connections can sometimes become negative. Because we want to maintain a harmonious work environment, avoid misunderstandings, avoid loss of morale, and protect the company from sexual harassment or discrimination claims, certain types of relationships are not allowed and the discovery of such could lead to disciplinary actions.

This is a family company and we may hire relatives of existing employees but only if there is no direct working relationship. This is to prevent any favoritism that may be shown. Likewise, romantic relationships with other employees or residents when there is a direct working relationship is also prohibited. Relationships with vendors must be disclosed whether they be platonic or romantic before they start or continue performing any work on the property.

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Rumor Has It

We encourage camaraderie in the workplace because it creates a positive atmosphere. There are times when friendships that are formed can create negativity for those around. An example of this is when people engage in “office gossip” especially when the gossip being discussed can be considered as potentially hurtful, harmful or discriminatory. We all have participated in this, yet most of us say we don’t like it. Kind of crazy right? Not one of us would say that it wasn’t upsetting in some way shape or form to know that our coworkers were discussing things about us.

There is no reason for anyone to engage in any type of discussions personal or professional about another employee if that employee is not present or a part of the conversation, this goes for vendors and residents also. Gossiping is something that this company will not tolerate. We care about our employees and we want you to get along with each other even though sometimes it may be hard. We want this for you because we want you and those you work with to enjoy coming to work every day.

If you or someone else is making negative or disparaging comments or criticisms about anyone; creating, and sharing or repeating, a rumor about another person; then gossip is taking place.

If you’re still not sure, ask yourself these questions:

Just please be aware that one of our company’s core values is creating an environment where all will feel welcome and we protect that by frowning upon gossiping that could ultimately result in a write up or termination. You are a great employee and we don’t want to lose you so don’t get caught up in office drama or gossip. If you see this behavior happening, please stand up for what is right and bring it to your Supervisor’s attention or reach out to the HR Department directly.

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If You Must Leave Us

Once your employment has been voluntarily or involuntarily terminated some things will need to be completed before we can say “So long, farewell, goodbye, and we wish you well on your next journey”. 

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